Your questions, sorted

Straight answers on what we take, insurance, licences and recycling. If yours isn’t here, just ask.

Can you take just one item?

Yes. Whether it’s a single unwanted item or a whole property, we can handle the job.

Who do you work for?

Homes, businesses, landlords and commercial customers.

Do you cover my area?

We cover London and surrounding areas. We also do long distance moves within the UK, and our bulk courier work runs nationwide. If you’re not sure, just ask.

Are you insured?

Yes. We hold commercial van insurance, public liability insurance and goods in transit insurance.

Are you a licensed waste carrier?

Yes. We’re a licensed waste carrier with the Environment Agency, and we hold a scrap metal dealer licence with the local council. Check any carrier on the public register.

What happens to the things you clear?

Wherever practical, suitable items and materials go to reuse, recycling and recovery rather than simply being thrown away.

Can you collect from a store or warehouse?

Yes. We collect from retailers such as IKEA, Argos, Wickes and B&Q, and deliver to you.

Do you take on courier work?

Yes. We do bulk courier and multi-item delivery, including courier subcontracting, nationwide.

Do you do long distance moves?

Yes, long distance moves within the UK. UK only, not abroad.

What should I do before a clearance?

Take out anything you’re keeping, especially valuables and sentimental items. Check drawers, cupboards and under beds, and keep doors and pathways clear.

How do I get a price?

Get a quote online in 2 minutes using the form on this page. Prefer to talk? Call 0800 246 5778.

What affects the price?

Things that can affect it include load size, access, distance, item type and your delivery needs on collections and courier work. On suitable clearance jobs, we offer weight-based pricing.

What’s included in the price?

Ask us before you book, and check it with anyone else you’re comparing. Labour, loading, transport, weighing, recycling and disposal can all affect the final cost.

Do you offer weight-based clearances?

Yes, for suitable clearance jobs. It’s a straightforward way to work out the cost. Ask us and we’ll tell you whether yours fits.

What are your hours?

The office is open Monday to Friday, 9am to 5pm.

Get a quote online in 2 minutes

Tell us about the job and we’ll send your price.

Rather talk it through? Call 0800 246 5778, Mon–Fri 9am–5pm.

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Get a quote online Call 0800 246 5778